Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
When Our Project Manager Comes to Inspect
After the initial intake of your information is when our scheduler will create an appointment to send a member of the project management team to the affected property. They are looking at numerous factors that change how we approach a certain restoration procedure.
- Has the Source Been Identified and Stopped?
- Before any restoration efforts can begin we have to be sure that the source has been identified and stopped. If we begin any work the integrity of the work completed can be compromised if the source isn’t stopped.
- Stop the Source
- The level of cleanliness is classified into these three categories all of which get approached differently.
- Category 1: “Clean Water”
- Category 2: “Gray Water”
- Category 3: “Black Water”
- Our team will use industry-leading technology to measure and test how saturated a surface is. Each material has a different porousness which absorbs a different amount of moisture. Knowing the amount of moisture allows our team to thoroughly dry out a material.
- If the affected area has furniture we will suggest moving it into a nonaffected area before secondary damage is created. Moving furniture that absorbs higher moisture content allows is an active way you can prevent damage.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture