SERVPRO of Ottumwa / Oskaloosa Employee Photos

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Brian

Brian is the owner, operator, and team leader of SERVPRO of Ottumwa/Oskaloosa. Brian works to put all the pieces together to ensure the location's success. 

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Andrea

Andrea is our Director of Human Resources for SERVPRO of Ottumwa/Oskaloosa. She works closely with our employees and helps with our training process. If you are interested in being a part of our team, you can always send your resume to andrea@SERVPRO.me.

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Johnny

Johnny is the General Manager for SERVPRO of Ottumwa/Oskaloosa. He creates business plans and goals to ensure company success and client satisfaction. He also monitors various company divisions such as the production, office, and marketing staff to meet objectives and track revenue. 

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Billy

Billy is the Large Loss General Manager at SERVPRO of Ottumwa/Oskaloosa. He has been with SERVPRO for almost ten years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):

  • Water Removal Technicians
  • Upholstery and Fabric Cleaning Technician
  • Odor Control Technician
  • Fire and Smoke Restoration Technician
  • Carpet Cleaning Technician
  • Master Fire and Smoke Restorer
  • Journeyman Textile Cleaner

He has his OSHA 10 Hour Certification.

Billy is also a certified Mold Remediation Supervisor.

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Shawn

Shawn is an Operations Manager for SERVPRO of Ottumwa/Oskaloosa.  He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Odor Control Technician
  • Fire and Smoke Restoration Technician
  • Applied Structural Drying Technician
  • Health and Safety Technician
  • Carpet Cleaning Technician

He maintains his OSHA 10 Hour Certification as well.

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Lauren

Lauren is the Large Loss Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa.

She performs all large loss job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs exclusive to large loss claims.

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Nita

Nita is a Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa. She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Carpet Repair and Reinstallation
  • Water Damage Restoration
  • Master Textile Cleaner
  • Journeyman Water Restorer
  • Color Repair
  • Journeyman Fire and Smoke Restorer
  • Odor Control Technician.
  • Carpet Cleaning Technician
  • Upholstery and Fabric Cleaning Technician
  • Commercial Carpet Maintenance
  • Applied Structural Drying 

She maintains her OSHA 10 Hour Certification as well.

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Michele

Michele is our Marketing Manager for SERVPRO of Ottumwa/Oskaloosa.

She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Fire and Smoke Restoration Technician

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Jesse

Jesse is the Marketing Representative for SERVPRO of Ottumwa/Oskaloosa.

Jesse meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness. 

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Ronda

Ronda is a controller at SERVPRO of Ottumwa/Oskaloosa. 

As Controller, Ronda is responsible for all accounting-related activities of the company.  Ronda has been part of the SERVPRO restoration industry for over 12 years. 

She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician. 

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Matt

Matt is a Project Manager for SERVPRO of Ottumwa/Oskaloosa. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Carpet Cleaning Technician
  • Odor Control Technician, Fire & Smoke
  • Restoration Technician
  • Applied Structural Drying Technician
  • Applied Microbial Remediation Technician

He maintains his OSHA 10 Hour Certification as well.

Man in front of SERVPRO green and logo

Jacob

Jacob is a Project Manager for SERVPRO of Ottumwa/Oskaloosa.

As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.

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Donald M.

Donald is a Project Manager for SERVPRO of Ottumwa/Oskaloosa.

As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.

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Charles

Charles is a Crew Chief for SERVPRO of Ottumwa/Oskaloosa.

As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.