Recent Posts

SERVPRO is Invested in the Community

8/16/2019 (Permalink)

Members of our team donating school supplies.

SERVPRO of Ottumwa / Oskaloosa is more than just a franchise and restoration company. We are a tight nit group of local folk who care about the communities we live in. We are invested and committed to being a part of our community and give back whenever possible. From entering in BBQ’s to raise funds for our local emergency departments to organizing blood drives and donating school supplies for children in need.

In the Month of August, SERVPRO employees had the opportunity to shop for school supplies for children in Appanoosa, Davis, Jefferson, Mahaska, Van Buren and Wapello Counties. In addition to school supplies, SERVPRO also donated back packs and emergency planning kits for every child.

We care about our communities. We put that same level of care and commitment into helping our customers.

We Understand The Need For Speed

7/16/2019 (Permalink)

SERVPRO of Ottumwa / Oskaloosa is faster to any size disaster. We are prepared for floods, storms, a fire or even just simple water line leak related damage we have the experience tools and staff to mitigate any size disaster faster. The faster a disaster is mitigated the better.  Water and fire contaminants will continue to affect the structure until they are mitigated.  We know the need for speed.  Its not only better for the contents and structure for us to get there faster but faster for the business to resume normal operations and limit interruptions to operations. We will call in additional resources and staff from a large network of SERVPRO locations if we feel like the need is there due to multiple locations being affected.  This occurs maybe in a storm event that has affected a large area. We are Ready For Whatever Happens when you need it most.         

Content Cleaning Services

7/15/2019 (Permalink)

When a fire occurs in your home or business, not only does it leave the structure a mess but your contents as well.  At SERVPRO of Ottumwa / Oskaloosa we have specifically trained content cleaning personnel that will help to restore your personal belongings back to pre-fire condition.

 We start by taking a detailed inventory of your belongings and carefully packing them into boxes. This would include any item that SERVPRO cleaning personnel and you deem salvageable including:  clothing, shoes, rugs, drapes, linens, décor items, electronics, dishes, books, and other miscellaneous items around the home.  They are then taken back to our facilities where SERVPRO uses different methods of restoration to carefully bring life back to your belongings as quickly as possible.

After the cleaning process has taken place, your personal contents are stored for safe keeping until your home/ business is ready to be moved back into.

It is Best to Have a Plan Before Any Disaster

7/15/2019 (Permalink)

SERVPRO of Ottumwa / Oskaloosa is here to help you plan before a disaster occurs. SERVPRO offers a no cost Emergency Ready Profile for your business. This plan will help minimize business interruption by having a plan of action. Having a plan in place before a disaster saves time and money. The SERVPRO Emergency Ready Profile is an easy to use application that is designed to provide quick reference of important building and contact information.  The application is available on any smart device. Identifying  key individuals and contractors to that work can be authorized quickly allows the mitigation process to begin helping  you to get your business operating back to normal as soon as possible.  With many years of experience SERVPRO of Ottumwa / Oskaloosa has highly trained techs  prepared to handle any size loss.

Lightening Damage Clean Up - SERVPRO here to help

6/19/2019 (Permalink)

This home was struck by lightening. We provided board up services to secure the structure as well as content cleaning from the small fire that started

SERVPRO of Ottumwa / Oskaloosa is here to help if you experience damage to your home or business from lightening. Lightening is very powerful and can cause odor, damaged structure, or even a fire. We are here to help you clean it up.  

In honor of lightening awareness week, June 23-29, 2019, the National Weather Service has provided these common lightening myths and facts:

Lightning Myths and Facts

Myth: If you're caught outside during a thunderstorm, you should crouch down to reduce your risk of being struck.
Fact: Crouching doesn't make you any safer outdoors. Run to a substantial building or hard topped vehicle. If you are too far to run to one of these options, you have no good alternative. You are NOT safe anywhere outdoors. 

Myth: Lightning never strikes the same place twice.
Fact: Lightning often strikes the same place repeatedly, especially if it's a tall, pointy, isolated object. The Empire State Building is hit an average of 23 times a year

Myth: If it’s not raining or there aren’t clouds overhead, you’re safe from lightning.
Fact: Lightning often strikes more than three miles from the center of the thunderstorm, far outside the rain or thunderstorm cloud. “Bolts from the blue” can strike 10-15 miles from the thunderstorm.

Myth: Rubber tires on a car protect you from lightning by insulating you from the ground.
Fact: Most cars are safe from lightning, but it is the metal roof and metal sides that protect you, NOT the rubber tires. Remember, convertibles, motorcycles, bicycles, open-shelled outdoor recreational vehicles and cars with fiberglass shells offer no protection from lightning. When lightning strikes a vehicle, it goes through the metal frame into the ground. Don't lean on doors during a thunderstorm.

Myth: A lightning victim is electrified. If you touch them, you’ll be electrocuted.
Fact: The human body does not store electricity. It is perfectly safe to touch a lightning victim to give them first aid. This is the most chilling of lightning Myths. Imagine if someone died because people were afraid to give CPR!

Myth: If outside in a thunderstorm, you should seek shelter under a tree to stay dry.
Fact: Being underneath a tree is the second leading cause of lightning casualties. Better to get wet than fried!

Myth: If you are in a house, you are 100% safe from lightning.
Fact: A house is a safe place to be during a thunderstorm as long as you avoid anything that conducts electricity. This means staying off corded phones, electrical appliances, wires, TV cables, computers, plumbing, metal doors and windows. Windows are hazardous for two reasons: wind generated during a thunderstorm can blow objects into the window, breaking it and causing glass to shatter and second, in older homes, in rare instances, lightning can come in cracks in the sides of windows.

Myth: If thunderstorms threaten while you are outside playing a game, it is okay to finish it before seeking shelter.
Fact: Many lightning casualties occur because people do not seek shelter soon enough. No game is worth death or life-long injuries. Seek proper shelter immediately if you hear thunder. Adults are responsible for the safety of children.

Myth: Structures with metal, or metal on the body (jewelry, cell phones, Mp3 players, watches, etc), attract lightning.
Fact: Height, pointy shape, and isolation are the dominant factors controlling where a lightning bolt will strike. The presence of metal makes absolutely no difference on where lightning strikes. Mountains are made of stone but get struck by lightning many times a year. When lightning threatens, take proper protective action immediately by seeking a safe shelter don’t waste time removing metal. While metal does not attract lightning, it does conduct it so stay away from metal fences, railing, bleachers, etc.

Myth: If trapped outside and lightning is about to strike, I should lie flat on the ground.
Fact: Lying flat increases your chance of being affected by potentially deadly ground current. If you are caught outside in a thunderstorm, you keep moving toward a safe shelter.

Visit: https://www.weather.gov/safety/ to learn more about how to stay safe during various weather events.

Water Damage Clean Up In Vehicles

6/19/2019 (Permalink)

Whooops… you left your windows down and it rained in your vehicle!! Don’t stress: Call SERVPRO of Ottumwa / Oskaloosa! 2nd to your home, your vehicle is the biggest investments you will make in a lifetime. Due to the risk factor of mold, it is very important to leave the drying process up to the pros. When it comes to your vehicles, SERVPRO uses the same drying process as they would your home or business.

  • Identify all affected materials
    1. Decide what materials should be dried and what should be replaced.
  • Measure the restorable materials for moisture content. (How wet is it?)
  • Set appropriate drying equipment
  • Monitor for progress
  • Pulling Equipment when finished.

SERVPRO of Ottumwa / Oskaloosa has the equipment necessary to find the hidden water throughout the vehicle and the knowledge to get it dried out and get you back on the road.

Fire Cleaning - Knowing How To Clean

6/19/2019 (Permalink)

These items all were inside of a fire and cleaned by SERVPRO staff.

When cleaning up after a fire, SERVPRO of Ottumwa / Oskaloosa cleaning specialists have to pay close attention to what kind of residue they are cleaning. There are 3 main residue classifications and SERVPRO cleaning specialists are highly trained to handle each one. The 3 classifications are:

Protein Residue: Results from burning meat, fish or beans. The residue is very greasy and sticks to most surfaces. Water based solutions are used to clean this type of residue.

Natural Substance Residue: Results from burning paper or wood. These residues have a dry, powder-like texture. They are the easiest to clean and are removed with vacuums and other dry preconditioning techniques.

Synthetic Residue: Results when the burned material is oil based. Ex: carpets, upholstery, window shades, furniture and toys. These materials produce a thick, heavy, black residue that is easily smeared. If the residue is untouched, it is easily vacuumed away. If the residue is touched, other steps have to be taken to effectively remove.

After a fire, it is best to vacate the building without touching anything and leave the clean up process to SERVPRO trained staff.

Check The Operation of Your Sump Pump During Storm Events

6/14/2019 (Permalink)

When the rain pours do you check your sump pump?

A proper working sump pump can save you considerable amounts of money after a significant rainfall event.  Being a proactive owner during rain storms and checking your home or businesses sump pump will help prevent damage or reduce the damage that can occur. When damage happens SERVPRO of Ottumwa / Oskaloosa is here to help.

If you answered no to the first question here are some things to consider checking,

  • Is there power to the sump pump? Check that it is plugged in and the breaker is not tripped.
  • Is the float free of any debris and away from the side wall where it won’t work properly?
  • Is the inlet free of any debris that could prevent it from pumping the water out?
  • Does the pump work? An easy way to test this is by filling the pit with enough water to reach the float of the sump pump to trigger the pump.
  • Check where the sump pump drains. Ensure that it drains far enough from the foundation that the water doesn't leak right back in.

Categories of Water - When Water Damage Happens

6/12/2019 (Permalink)

SERVPRO of Ottumwa / Oskaloosa is here to help when water damage happens.  The first step to make a plan to clean up affected areas after a water loss and make it  “Like it never even happened.” is to determine the cause of the water damage and select the Category type. 

There are three different categories that a water loss is classified in depending on the category of water. 

  • Category 1 Water - Is from a source of water that does not pose substantial threat to humans and classified as "clean water". Examples are broken water supply lines, tub or sink overflows, or appliance malfunctions that involve water supply lines.
  • Category 2 Water - This source is known as "grey water".Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to.  This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.
  •  Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water, or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water.

You can depend on our team as we have trained technicians, crew chiefs, and project managers to help determine and clean up these different types of water categories safely.  We are here to protect the health and safety of your home, business, and the people that frequent that space.

SERVPRO Commercial Resources

6/4/2019 (Permalink)

When a fire, water, or mold cleanup is needed in a commercial business, SERVPRO of Ottumwa / Oskaloosa's understands that getting the business back up and operational as soon as possible is the main focus. Nobody likes a disaster of any kind, and we are here to help make it "Like it never even happened."

Our resources to get your business back up and running include:

Fast response time: We will respond to any commercial event within the State of Iowa in 4 hours.

Large loss response trucks: We have two 30 foot box truck’s stocked specifically for responding to commercial losses. These trucks are stocked and ready to go so we can roll out at a moments notice.

Large labor pool – Our three offices have a combined total of over 50 employees trained and ready to help. We have access to hundreds of temp laborers that are also trained in mitigation cleaning.

Qualified list of subcontractors – When the job is finished and you are ready to rebuild your commercial business, SERVPRO has a list of trusted subcontractors that we can refer you to for all reconstruction needs.