Recent Commercial Posts

Restoring Commercial Spaces

9/21/2023 (Permalink)

When your commercial property takes the hit of a large loss situation, it can mean a pause in business. SERVPRO® of Ottumwa/Oskaloosa knows quick response time can lessen damage to your property and prides itself on being Faster to any size disaster. Our professional large-loss specialists know what steps to take in the mitigation, restoration and reconstruction processes and can be there to help 24 hours a day, 7 days a week. SERVPROs strategically located groups, which are part of the Disaster Recovery Team, are there to respond to storm, flood and fire damage that takes a toll on a property. Some commercial industries serviced by SERVPRO of Ottumwa/Oskaloosa include food service, hospitality, healthcare, education, property management and more. If your commercial space experiences a large loss, know that SERVPRO has teams ready to respond.

The Fall Season is Almost Here: Are you Ready?

8/15/2022 (Permalink)

Exposed Pipes on a home If you have any questions/concerns please reach out to SERVPRO of Ottumwa & Grinnell by calling 641-672-0872.

HELLO Ottumwa!

It’s Jacob; you know that Digital Marketing guy, and *Cough* *Cough*  *Starts to sing* 

‘HERE ARE A FEW OF MY FAVORITE THINGS: scary movies, leaves changing color, and cooler temperatures!’

I'm talking about Fall! We are nearing the end of the summer season, and there are some things you should prepare your business/home for before the winter weather arrives. Here are some things you should do:

Get an HVAC Inspection

During the fall season, there is less demand for HVAC technicians, so this is the perfect time to get it prepared for the winter season. By getting the system checked, you are keeping the efficiency high and the utility bills low while providing maintenance repairs before it becomes a problem. If you get it checked during the start of fall, you are providing your family with clean air because if it doesn’t get checked, it could circulate polluted air.

Check Your Plumbing

You will want to have someone check your exposed pipes as this will prevent any clogs down the line. As we know that when temperatures drop below 0, it increases the risk of having pipes clog and burst. By getting the pipes checked, you can be ensured that the pipes are well insulated, which will prevent winter water damage disaster.

Restoring Properties after Vandalism

8/12/2022 (Permalink)

graffiti wall with cleaning bucket Call SERVPRO of Ottumwa & Grinnell at 641-672-0872 if you need our services.

Having your commercial property vandalized can take a toll on your business and can be a stressful experience. Whether a window gets busted, or graffiti ends up on your property, SERVPRO® of Ottumwa & Grinnell can be there to clean and restore your commercial space. With our strive to be faster to any size disaster, and our 24/7 Emergency Services, you can count on SERVPRO to get your property back to its preloss condition. Cleaning up vandalism should be left to the professionals, so make sure to call SERVPRO if you experience it. Our SERVPRO team uses the following three common methods to remove graffiti from driveways, walkways, walls, stonework and more: 

  • Scrubbing, using solvents and a wire brush 
  • Pressure washing the affected area 
  • Media blasting with sand or dry ice 

Commercial Cleaning Services

6/8/2022 (Permalink)

workers in cleaning gear doing a job Take advantage of SERVPRO's commercial cleaning services to keep your space at its highest potential!

SERVPRO® of Ottumwa and Grinnell knows how important your business is to you and understands the stress that may come when things go wrong in your commercial space. This is why our team of professionals is always Here to help® with commercial specialty cleaning. We employ a strict code of cleanliness when it comes to getting your business up and running again, so you can be confident that our skilled professionals are doing the job right. We use our advanced, proprietary cleaning products, such as SERVPROXIDE, which helps to eliminate viruses and bacteria and is safe for daily use.

Commercial cleaning services offered by SERVPRO of Ottumwa and Grinnell include routine HVAC and air duct cleaning to keep the air clean; biohazard and crime scene clean up that requires professionals; document restoration; odor removal; vandalism and graffiti removal to uphold the appearance of your property; COVID-19 disinfections and more. 

Fighting Microbial Growth BEFORE it Starts

6/7/2022 (Permalink)

Microbial Growth on the wall If you suspect that your property has microbial growth, please call SERVPRO of Ottumwa & Grinnell at 641-682-0782.

Owning an apartment building can be a very stressful task as you have to be ready for whatever can happen. With that being said, as seasons change, you get to let go of some worries, but others become a problem. In this blog, we will discuss one of the biggest problems of the summer season, microbial growth, and how you can prevent it from growing.

  •  Monitoring the Indoor Humidity Levels

Various reasons can cause a spike in humidity levels in your home, which needs to be monitored daily to prevent microbial growth. You can purchase a hygrometer, a relatively inexpensive device that can read the internal humidity level. If it's 60% or higher, there is a good chance of growth.

  • Create a Ventilation System By Opening Windows

When you open the windows, you are actually helping the outdoor air monitor the humidity levels inside. You must create ventilation because air can only hold a limited amount of water vapor, which can cause water to bead up the wall if not regulated.

  • Use Exhaust Fans

Let me introduce you to a little friend of mine, the exhaust fans. These fans are critical to eliminating new water vapor into your home’s air. By turning on the fans, you are directing where this vapor should go instead of sticking to the walls causing the perfect conditions for growth.

Apartment Turnover: Duties for the Property Owner

5/10/2022 (Permalink)

Cleaned Kitchen: Waiting arrival of new tenant. Our team has been hired to clean the worse of, the worse; call us at 319-338-8550, and we will make your apartments move-in ready.

The truth is that property owners who have tenants in their rental properties don’t necessarily want to go through the hassle of getting the new property tenant ready. It reminds me of when a friend of mine was moving into her new college apartment, and the property owner did NOTHING to prepare the space for a new tenant. 

One of the biggest things that a landlord MUST provide is OBLIGATED to maintain the overall structural health of the property. That means that it is in their means to provide any cosmetic or structural restoration to ensure that the new tenant has the same standard of cleanliness. 

Suppose you told the new tenant certain property features you would want to ensure that they are correctly working with previous tenants. For example, in between tenants, you will want to check the plumbing to be able to unclog or fix a drain. We recommend that landlords hire the necessary inspections to ensure everything is running efficiently. 

Finally, our team at SERVPRO suggests hiring us to provide detailed cleaning to guarantee nothing remains from previous tenants. Our team of professionals has taken on projects such as tile cleaning with 10+ years of grease stains, and we made it sparkle.

Disinfection Season

11/9/2021 (Permalink)

Technician Wiping Down A skilled technician wiping down all of the high traffic/ high touched surfaces.

Summer is on its way out, and winter is making itself comfortable with its cold weather and random stomach bugs. As everyone prepares for winter, here at SERVPRO, we are getting ready for another busy disinfection season. Many business owners are monitoring the random germ bugs that go through their business as they consider using our disinfection services. When a client calls us for a disinfection job, we like to gather all the information to know the severity of the situation. Is this COVID-related or just a stomach bug? Confirmed Case, or was it just a suspected case or maybe you just want to be preventative to bring down any viral load in the space? How many confirmed cases?

These questions help our team understand what type of service, disinfectant, and PPE they should utilize to help you and to keep them safe and healthy. We place our disinfection jobs into three different categories:

  • Category 1: Preventative Action

There were no confirmed cases from our client in this category, but they want to have our team come in disinfect as a preventative measure. Since there were not any confirmed cases, our team will go in wearing a face mask and gloves as they mist the surfaces to ensure it is safe and sanitary. 

  • Category 2: Suspected Case

In this category, the client suspects a case of covid, flu, or stomach bug. With that being noted, we will send in our team wearing a face mask, gloves, and goggles. Our team will go through misting the surfaces, and they will wipe down all horizontal surfaces and all high touched areas. 

  • Category 3: Confirmed Case

For the safety of our team, we will send in our technicians in a full hazmat suit. This ensures that they will not be exposed to covid, flu, or stomach bugs that we were hired to disinfect. This is for businesses with a confirmed case, so our team will go in and mist twice, spray/wipe all horizontal surfaces, and wipe down all high touched areas. 

With flu season soon approaching, if you notice an increase in any germ bug-like symptoms, let our technicians come and help stop the problems before it starts.

When We Remove Carpet in Commercial Spaces

10/27/2021 (Permalink)

When water damage suddenly takes over your business, we are the team to call on. We are no strangers to dealing with storms or commercial water damage. Our aim is to bring the space back to preloss conditions in a timely manner, so the business can resume. In the case of commercial spaces, we designate a project manager to be the main point of contact that helps assist throughout the project to make sure the scope of work is handled properly. Water damage requires a quick response to salvage as much material as possible. When there is carpet in the commercial space, our team looks to see what is underneath the carpet. Rubber backing can prevent us from pulling the water through as water can get trapped underneath. In this situation, it is better to remove the carpet to prevent microbial growth since water cannot be extracted if it gets underneath the said rubber backing. Our team of trained professionals can mitigate any water damage and can complete any reconstruction.

How to Provide Cleanliness for Your Business in Grinnell

8/16/2021 (Permalink)

A group of team members in tyvek suits walking in a building Our program is based on defensive pathogen cleaning that goes beyond the scope of janitorial work, ushering in a new standard of clean.

As Covid cases are back on the rise, our team is dedicated to keeping your business open and safe for customers and coworkers. Our system is broken into three C's to help provide a sense of cleanliness that goes beyond janitorial services. 

  • Consult: Not all businesses are the same, so we’ll tailor a cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned with the option for collateral that represents our commitment to the comfort and security of their employees, customers, and community.

Our team's priority is to provide a sense of confidence for our community no matter if it's for water damage, fire damage, or general cleaning. 

What Specialty Cleaning Services We Offer For Pella

8/16/2021 (Permalink)

A woman in SERVPRO gear holding a gallon of green product while standing in front of a wall of product SERVPRO of Ottumwa and Grinnell is ready to assist with whatever job is needed from general cleaning to complete reconstruction.

From those unexpected disasters to general cleaning, our team of trained professionals is ready to come to help your business! We offer several services which include:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on our team to bring your workspace look its very best. We know to come prepared for every job no matter the time of day. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can call on our team to help you.  We have specialized training, products, and equipment for all of our jobs.

Our Team is Ready to Help!

6/9/2021 (Permalink)

Our SERVPRO team specializes in the cleanup and restoration of commercial properties after a fire, smoke, or water damage. Our SERVPRO franchises can also mitigate mold and mildew from your business in a timely and efficient manner to minimize business interruption. Our team priority is to keep your business safe and back up and running as quickly as possible. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore our client’s property. With a nationwide system of qualified franchises, no damage is too large or too small for us. Along with our current certifications listed, we are also advanced certified water damage, restoration technicians. Our staff is ready to assist whenever needed as we have 24-hour emergency services for unexpected disasters. 

The Derecho Effect: A Year Later

6/8/2021 (Permalink)

Needless to say, 2020 was a busy year for the SERVPRO of Ottumwa/Oskaloosa team members. The business that specializes in disaster relief went into storm restoration mode after the Aug. 10 derecho, and according to Business Development Manager Michele Presley, they are still in that hustling mode.

“We're checking into a lot of mold situations where people may have done something themselves,” she said, “and didn't properly do it, or they didn't know they had a problem. So, they're now finding mold with the environmental changes that we've had after winter into spring.” Derecho damage has unveiled previous and current microbial growth that needs remediation from professionals.

For example, even though the exterior of a home may have look undamaged, the wind may have got into their attic and shifted the insulation, causing condensation issues and microbial growth.

Mrs. Presley accredits these new problems to the timing of last year’s derecho storm.

Commercial Emergency Ready Program

9/17/2020 (Permalink)

A man pointing next to a SERVPRO team member We help you create a personalized profile for your business to make sure you are prepared for whatever could happen.


Are you prepared if you have a disaster?  Let our SERVPRO team help you by doing a no-cost Emergency Ready Profile.

The Best way to Reduce Business Interruption Following a Disaster is to plan for it NOW.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Preparation is the key for making it through any size disaster, whether it’s a small water leak, large fire or a flooded area. The best time to plan for a disaster is before happens.


*No-cost assessment of your facility.

*Establishes your local SERVPRO Franchise Professional as your disaster mitigation.

*A guide to help you get back into your building following a disaster.

*A concise Profile Document that contains only the critical information needed in the event of an emergency.

*Identification of the line of command for authorizing work to begin.

*Provides facility details such as shut-off valve locations, priority areas and priority contact information.

The ERP can be accessed through your computer, tablet or phone. Preparation is the key to making it through any size disaster. 

Contact your local SERVPRO and schedule your complementary ERP today.

Making a Memorial New Again

9/16/2020 (Permalink)

A stone memorial with grafitti We were able to completely remove the graffiti on the memorial and get it clean for the community to enjoy.

Graffiti and vandalism can happen anywhere and recently our SERVPRO team was called to remove spray paint from a local memorial. This concrete memorial is located on a portion of the city bike trail and we did not think anyone would even notice that we had been there as it is set back in the trees just off of the trail, allowing us to be discrete about the removal process. The day our team members showed up to do the job, we had two ladies meet us at the entrance to the trail and told us how glad that they were that we were there to clean it up as they had been trying it themselves for over a month. These two ladies had no connection to the college, but had been trying to clean it, so the trail system could look the best it could for the community that uses it. There is still true community pride which really means a lot in the world that we live in today.

Our ERP Application

7/16/2020 (Permalink)

Our ERP app This application can be easily accessed and helps people when a disaster arises so the correct people are contacted.

SERVPRO of Ottumwa/Grinnell is here to help you plan before a disaster occurs. SERVPRO offers a no cost Emergency Ready Profile for your business. This plan will help minimize business interruption by having a plan of action. Having a plan in place before a disaster saves time and money. The SERVPRO Emergency Ready Profile is an easy to use application that is designed to provide quick reference of important building and contact information. The application is available on any smart device. Identifying key individuals and contractors so that work can be authorized quickly allows the mitigation process to begin helping  you to get your business operating back to normal as soon as possible. With many years of experience SERVPRO of Ottumwa/Grinnell has highly trained techs who are prepared to handle any size loss at any time of the day.

What is Media Blasting?

7/14/2020 (Permalink)

A man prepping to start media blasting with a containment behind him We are ready 24/7 for any emergency that may occur where you would need our assistance.

Vandalism and graffiti can be very upsetting and overwhelming. Incidents of vandalism and graffiti can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can potentially lead to significant water and mold damage if not addressed in a timely manner. Media blasting is normally utilized in cases of soot, mold, or paint removal. It is done by forcibly propelling a stream of abrasive material to smooth the surface. A containment area can be built to make the cleanup process easier to limit the product from spreading to unwanted areas. The containment is easily moved to reach different parts of the affected location. At SERVPRO of Ottumwa/Grinnell, we have the capability to help with this property damage. Additionally, we help do a board-up which is done after a storm, fire or vandalism incident where the building is exposed. It is meant to prevent further damage from happening to the facility.

Large Loss Response Team

7/1/2020 (Permalink)

SERVPRO workers with helmets We, as professionals, want to ensure your safety. We will work to get the business back preloss conditions with our 24-hour emergency services.

We are currently the only certified Large Loss Response Team in the state of Iowa.  We have the equipment, employees, and connections to help in even the largest disaster. We promise to be ready when you need us. Our equipment is always fueled, tested, loaded.  We have on call staff 24 hours a day for your emergency.  We have a trailer loaded with our desiccant and a dedicated generator to run it at all times. This desiccant is a 5,000 cfm piece of equipment for dehumidification. We have air movers and large portable dehumidifiers for drying a structure. We have large air scrubbers and different ozone machines for removing odor. A large loss is a loss valued at over $50,000 in mitigation or remediation work.  Every loss is managed by a commercial operations manager to help ensure seamless communication and timely mitigation for your large loss. Our employees are trained residential and commercially for any size disaster.

Emergency Readiness Profile

5/7/2020 (Permalink)

An ipad with the ERP application This application can be accessed from any device and can be utilized to access essential information.

We know there is a lot of uncertainty at this time, and we would like to help take some of the stress away. Call us to find out about our cost-free Emergency Readiness Profiles (ERPs) and how they can help you, especially during this time. We are continuing to operate at this time and are here to help. We offer a service of helping businesses develop an emergency ready profile for their property at no cost.  We offer a free app for all phones  to also maintain this critical contact and property information electronically prior to any incident or unexpected disaster. Everything  can be accessed with a mobile device in seconds if a disaster strikes. This information can be shared very easily with staff and whoever else needs to be ahold of the information and contacts. An ERP includes information about emergency contact numbers, priority and high/risk area, shut off valve locations, insurance contacts, and more. If also details the location and directions for the different parts of the building. This is essential since every building is different in  one way or another.  We believe in helping to reduce property damage when a disaster occurs.  We provide a paper copy, emailed copy, and the app copy of the Emergency Ready Profile for easy access by all employees. We here at SERVPRO of Ottumwa/Grinnell stand by being proactive not reactive to an emergency situation.  These profiles are proven to help reduce the amount of damage that occurs if kept current and utilized. Call and schedule your appointment with one of our team members to help develop your FREE Emergency Ready Profile.

Be Prepared With a Restoration Contact Number in Your Phone

9/29/2019 (Permalink)

Programming our phone number 641-682-0782 into your cell phone gives you the number you need at a quick button click on your phone.

As the winter season approaches, be sure to have your business ready for whatever happens by making sure SERVPRO of Ottumwa / Oskaloosa is your first call when disaster strikes.

We understand firsthand how critical it is to get your commercial space back up and running after a water loss or fire loss. At SERVPRO, we are ready to respond fast to any size disaster and get your commercial space back to "Like it never even happened." We use state of the art technology to map moisture and set drying equipment quickly to mitigate any size loss day or night. We have technicians ready at a moment’s notice to respond to your commercial space quickly and start the cleanup process. We are the trusted leader in storm, fire, and water restoration. Call 24 hours a day, 7 days a week to get emergency cleanup service for your commercial space.  Getting your business back to work quickly and reducing business interruption is important to us too.

Industrial Business Water Clean Up

9/20/2019 (Permalink)

warehouse with racking and brown water on the floor This photo shows the water and mud that covered the floor before we started the clean up process.

SERVPRO of Ottumwa / Oskaloosa got a call about an industrial building having water damage on the weekend. The caller said they needed water in a 100,000 square foot refrigeration factory clean up and they wanted emergency services. 

SERVPRO was on site accessing the situation in 30 minutes. A main line to the fire suppression system broke under the concrete flooring and an estimated 150,000 gallons of water and mud had flooded the warehouse.

Within a few hours on the same day the client called our crew had set up extraction equipment and called in a semi truck load of floor scrubbers to clean the mud. By Monday, SERVPRO had the factory up and running at 75% capacity.

SERVPRO of Ottumwa/ Oskaloosa helps commercial properties get back to business faster.  We understand the importance of getting back to work. Every minute a commercial business is down it is not creating revenue. We are here to help and "Ready for what ever happens."

If you own, operate, or manage a commercial property call us and ask about our FREE ERP (emergency ready profile) and how it could help your business.

We Understand The Need For Speed

7/16/2019 (Permalink)

SERVPRO of Ottumwa / Oskaloosa is faster to any size disaster. We are prepared for floods, storms, a fire or even just simple water line leak related damage we have the experience tools and staff to mitigate any size disaster faster. The faster a disaster is mitigated the better.  Water and fire contaminants will continue to affect the structure until they are mitigated.  We know the need for speed.  Its not only better for the contents and structure for us to get there faster but faster for the business to resume normal operations and limit interruptions to operations. We will call in additional resources and staff from a large network of SERVPRO locations if we feel like the need is there due to multiple locations being affected.  This occurs maybe in a storm event that has affected a large area. We are Ready For Whatever Happens when you need it most.         

It is Best to Have a Plan Before Any Disaster

7/15/2019 (Permalink)

SERVPRO of Ottumwa / Oskaloosa is here to help you plan before a disaster occurs. SERVPRO offers a no cost Emergency Ready Profile for your business. This plan will help minimize business interruption by having a plan of action. Having a plan in place before a disaster saves time and money. The SERVPRO Emergency Ready Profile is an easy to use application that is designed to provide quick reference of important building and contact information.  The application is available on any smart device. Identifying  key individuals and contractors to that work can be authorized quickly allows the mitigation process to begin helping  you to get your business operating back to normal as soon as possible.  With many years of experience SERVPRO of Ottumwa / Oskaloosa has highly trained techs  prepared to handle any size loss.

SERVPRO Commercial Resources

6/4/2019 (Permalink)

When a fire, water, or mold cleanup is needed in a commercial business, SERVPRO of Ottumwa / Oskaloosa's understands that getting the business back up and operational as soon as possible is the main focus. Nobody likes a disaster of any kind, and we are here to help make it "Like it never even happened."

Our resources to get your business back up and running include:

Fast response time: We will respond to any commercial event within the State of Iowa in 4 hours.

Large loss response trucks: We have two 30 foot box truck’s stocked specifically for responding to commercial losses. These trucks are stocked and ready to go so we can roll out at a moments notice.

Large labor pool – Our three offices have a combined total of over 50 employees trained and ready to help. We have access to hundreds of temp laborers that are also trained in mitigation cleaning.

Qualified list of subcontractors – When the job is finished and you are ready to rebuild your commercial business, SERVPRO has a list of trusted subcontractors that we can refer you to for all reconstruction needs.

Odors in Commercial Businesses - SERVPRO is here to help!

5/9/2019 (Permalink)

Do you have an odor in your business? SERVPRO of Des Moines Ottumwa / Oskaloosa technicians are trained and ready to inspect and help identify the source of odor! We use state of the art technology to pinpoint moisture and compromised materials in order to eliminate the source of the odor and to make it “Like it never even happened.”!

If your building locations has ever experienced a water loss, microbial related issue, or even rodent/insect infiltration and the structural materials were not properly mitigated and restored you may have found your odor issue. 

In door air quality for your employees is very important for an effective work environment. The businesses working space is very important and we are here to help when an odor presents itself.  We do thorough inspections and will present our findings along with an estimate for services if needed.  Give our office a call today to schedule an appointment with one of our Project Management Team. 

Sprinkler Systems Are Common Causes of Water Damage

4/24/2019 (Permalink)

Sprinkler systems are commonly installed in commercial and industrial buildings. They save life and structure when a fire occurs. They do cause water damage though when putting out the fire or when the system malfunctions.  This is when SERVPRO of Ottumwa / Oskaloosa is here to help. We come in and dry the structure when a system malfunctions. Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke.  They are actually activated by heat. Failures occur with sprinkler heads commonly when the line freezes from cold weather or the head gets hit or pulled on by something.  We are here to help when you need it most and want to help prevent issues before they arise. It is always a good idea to know where your sprinkler line shut off valves are located in case you have a malfunctioning system and know who services these systems for your facility.

Water Clean Up In Commercial Business

6/27/2018 (Permalink)

Desiccant Set Up In Des Moines

Drying a large commercial space takes special equipment. SERVPRO has that equipment ready and available.  When drying 1000's of square feet of space it takes specialized equipment.

Desiccant drying systems are brought in to assist in the mitigation process. Desiccants operate differently then dehumidifiers and operate to a lower temperature as well. 

The first step in any mitigation process is to extract the standing water. Then the steps of drying the structure begins. To dry the structure if there is a lot of square footage affected a desiccant will be utilized because air flow tubes can be utilized through the building.  The moisture can then be exhausted outside the building. 

We are here to help with your Commercial Building drying needs. We have the equipment necessary to help clean up the mess and work hard to make it "Like it never even happened."

Document Restoration for Business

5/4/2018 (Permalink)

Businesses have lots of important documents and vital records. When water or fire damage occurs you can depend on SERVPRO of Ottumwa/Oskaloosa to be able to help restore these items.  It is vital to bring in professionals right away for document restoration services.  We restore tax records, historical documents, books, photographs etc.  In commercial business spaces there are so many things that can cause water damage to documents.  Documents that are years old but important and need to be maintained are often kept in the basement of a facility.  These areas are subject to water infiltration, sump pump failures, sewer back ups, mechanical room or line failures.  We are here to help if these type of situations occur.  Fire or soot damage can also ruin documents.  We are here to help with those as well. 

We have specialized freeze drying and cleaning equipment that we utilize.  If you are ever in need of having vital documents restored give us a call. We are here to help.

SERVPRO Helps Commercial Business

5/2/2018 (Permalink)

We work for all types of commercial businesses for all types of losses. We at SERVPRO of Ottumwa/Oskaloosa has helped business get back up to normal for educational facilities, churches, financial institutions, restaurants, hotels and apartment buildings to name a few. When water, fire, or mold, etc occur and you don’t know how to clean it up we are here to help. We specialize in getting business back up to normal. Let us bring our equipment and trained staff in to help. We will scope your loss, provide an estimate and get to work for you right away. When the work is completed we will provide all documentation including drying logs and pictures of work progress for documentation that you might need. We provide service for all size losses small to large. We are equipped to handle any size commercial facility as the large loss representative for the state of Iowa. You can trust SERVPRO to help your commercial business.

Want to help commercial businesses after a water or fire loss?

4/15/2018 (Permalink)

Join our SERVPRO green team today!

We work hard to ensure our residential and commercial clients get the help they need in their time of need. Our commercial clients know to call green to get it clean. If you want to become part of the team that makes it "Like it never even happened.", you are in luck!

We are hiring for multiple positions. We are currently hiring for Production Technicians in our Iowa City and Des Moines locations. We are also looking for a Project Manager to oversee every aspect of a job that comes in. 

If you would like more information about our current job openings please go to:

We are always accepting resumes and you can submit yours to

SERVPRO of Ottumwa/Oskaloosa helps to make it "Like it never even happened."

Commercial Restaurant Loss & Getting you Back to Business

6/22/2017 (Permalink)

In 2015 Restaurants across the United States suffered a total of $116 million dollars in damages, the average loss being $23,000 (not including revenue loss from business interruption) finding prime days for damage occurred on Thursdays, Saturdays, and Sundays. We know that even the smallest losses can impact business functionality and cause revenue loss which is why we are here to get you back to business quickly! SERVPRO of Iowa City/Ottumwa/Des Moines is a large loss certified franchise with trained crews and commercial grade equipment that can respond to any size loss within hours. Regardless of the type of loss we understand the urgency of getting damages taken care of… after all an empty restaurant will COST you money. Once emergency cleaning is completed, our professional team can also offer regular maintenance services such as hood kitchen exhaust cleaning helping to ensure your restaurant is always clean and ready for business!

Summer Weather and Your Appliances- Fire Hazards at Your Business and at Home

6/22/2017 (Permalink)

Often time people overlook the fact that summer weather can have an impact on your appliances. Extreme Heat, Summer Storms, and Power Outages can be hazardous and increase the chances of a fire in your home or business. Be cautious of over-working compressors from refrigerators and freezers, they can get extremely hot and cause a fire. Improperly used extension cords not designed to carry the proper electric load can heat quickly and also cause a fire and considerable damage. During a Summer Storm do not use electrical appliances that have been wet or potentially shorted from a lightning strike, these can be a major fire hazard. To be sure no fires have started it’s a good idea to check your appliances during and after a storm. If you experience a power outage never run cords from generators or other appliances under carpet or rugs where heat could build and cause damage or fire. Being aware of the potential hazards can save you, your business, and your home.

Commercial - The Benefits of an Emergency Ready Plan

5/4/2017 (Permalink)

Statistically 50% of businesses will not reopen after a water or fire loss.  Reason being they do not have a plan in place.  If no plan is in place, there is extended amounts of time where revenue is not made.  This hurts the business and then they close.  We understand this need to be prepared.  We have a completely FREE service where we come and help you put a plan in place with emergency contacts, shut offs, and pictures all in a easy to use app that can be accessed on a phone, tablet, or computer.

With a plan in place you know contacts and locations of things to be able to reduce property damage in the event of a fire or water loss.  You know who to call and help can be there faster.  We are a firm believer in don't wait until disaster strikes. Contact us today to help you be "Ready for whatever happens"

Understanding our Commercial Customers Needs

4/6/2017 (Permalink)

We pride ourselves on understanding our commercial customers needs.  We understand that every minute you are closed and/or not fully open for business you are loosing valuable revenue.  We guarantee that when you make a call into us that within an hour no matter the time of day we will contact you and set up arrangements to be on site.  We then will do everything in our power to very quickly decide what needs to be done and how we are going to do it so that you get back up and running as quickly as possible. 

If possible we will set up containments or set up specialized air cleaning equipment to get your business back up and running immediately while we work so you can work.   We know that your business is very important to you because our business is very important to us and we are lucky enough to have the trained staff and the equipment to help you and your business.

Types of Commercial Businesses we have Worked for

4/6/2017 (Permalink)

We have worked with many different types of commercial properties.

We have worked with schools; cleaning contents after a storm, drying out a water loss to reduce further damage, drying gym floors to avoid costly replacement, and cleaning after a fire.

We have worked with banks; cleaning sewage from basements, drying out and restoring important documents, and cleaning carpet to name just a few.

We have worked with many commercial retail locations; cleaning soot and removing odor after a fire, cleaning contents, removing grease from surfaces, and drying out after a sprinkler head or a water intrusion.

We have worked with many property management companies on apartments and hotels; Removing mold, removing odor, cleaning carpets, cleaning after a fire loss, drying out after a water loss.

Either way we have a proven track record of working with Commercial Businesses and getting them back and running as QUICK as possible to prevent excessive revenue loss. We even offer Emergency Ready Profiles for no charge on a handy app so that businesses have all their important information in the event of an emergency right in front of them all the time.

Ask our staff how we can help your business.

Our Customer Service Response Times

4/4/2017 (Permalink)

Customer service is top priority for us on any loss but especially on a commercial job.  We want to get your business back up and running as quickly as possible following a loss.  Our service response guidelines are as follows.

With in 1 hour of your initial call to us we will return your call and arrange a professional to provide service.

With in 4 hours of your initial call a professional will be on site to evaluate the loss and start mitigation services.

With in 8 hours of your initial call we will be able to give you a briefing of what we are doing and how we need to do it  and provide that scope to the appropriate people.

We are here to help you and we know that prompt service is needed when an emergency happens.  You can trust us.

Commercial Large Loss Response Team

4/4/2017 (Permalink)

You can depend on us to get your commercial business back up and running.  You are lucky enough to have us be a SERVPRO qualified Large Loss Response Team. We are right here in your back yard. What this means for you is that we are a part of an elite group of SERVPRO's that are strategically positioned throughout the United States with trucks and equipment ready to be mobilized to your loss.  The benefits to businesses that are so vital are that you know that we have a trained workforce that has under gone back ground checks, our employees are uniformed and carry id badges all the time, we are trained by IICRC in our industry, and the management programs and corporate communication we have in place are all vital for businesses to know that the people doing the work for you are professionals. We have a promise of satisfaction and a promise of professionalism.

Large Loss Response Team

2/8/2017 (Permalink)

We are currently the only certified Large Loss Response Team in the state of Iowa.  We have the equipment, employees, and connections to help in even the largest disaster.  We promise to be ready when you need us.  Our equipment is always fueled, tested, loaded.  We have on call staff 24 hours a day.  We have a trailer loaded with our desiccant and a dedicated generator to run it at all times.  This desiccant is a 5,000 cfm piece of equipment for dehumidification.  We have air movers and large portable dehumidifiers for drying a structure.  We have large air scrubbers and different ozone machines for removing odor. A large loss is a loss valued at over $50,000 in  mitigation or remediation work.  Every loss is managed by a commercial operations manager to help ensure seamless communication and timely mitigation.

Our employees are trained residential and commercially for any size disaster.